Privacy Policy
Upper Loft Enterprises, LLC ("we," "us," or "our") operates the website upperloftenterprises.com and related digital properties (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or interact with our services.
By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Site.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information: Name, email address, phone number, company name when you submit a contact form or inquiry.
- Email signups: Email address when you subscribe to our newsletter or product waitlists (JAKalooki, Breezy Hill Pepper Co., Breezy Hill Pepper Co. Vegan Jamaican Cookbook).
- Communications: Any messages, questions, or feedback you send us.
We may also automatically collect certain information when you visit our Site, including your IP address, browser type, referring/exit pages, and pages visited, through standard web analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and communicate with you about our products and services.
- Send you product updates, launch announcements, newsletters, and marketing communications you have opted into.
- Improve our Site and user experience.
- Comply with legal obligations.
- Protect against fraudulent or unlawful activity.
3. Email Communications
When you subscribe to any of our email lists — including the JAKalooki waitlist, Breezy Hill Pepper Co. launch list, Breezy Hill Pepper Co. Vegan Jamaican Cookbook newsletter, or general updates — you consent to receive periodic emails from Upper Loft Enterprises, LLC.
You may unsubscribe at any time by clicking the "unsubscribe" link in any email we send, or by contacting us at support@upperloftenterprises.com.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Third-party vendors who assist us in operating our Site and conducting our business (e.g., email service providers, form processing services), subject to confidentiality agreements.
- Legal requirements: When required by law or to protect the rights, property, or safety of Upper Loft Enterprises, LLC, our users, or the public.
5. Cookies and Tracking
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We may use analytics services (such as Google Analytics) to understand how visitors use our Site. These services may collect information sent by your browser as part of a web page request.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.
8. California Privacy Rights
If you are a California resident, you may have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at support@upperloftenterprises.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: support@upperloftenterprises.com
- Phone: (213) 254-5547
- Mail: Upper Loft Enterprises, LLC · 8605 Santa Monica Blvd. #761685 · West Hollywood, CA 90069